Your data is safe with us

• Servers kept in locked cage
• Entry requires visual identity confirmation and five layers of biometric locks
• Self-powered kinetic locks on server cabinet
• 24/7/365 multiman security, 24/7/365 video recording with 30-day retrieval
• Controls for temperature, humidity and smoke/fire detection (compact zone dry pipe fire suppression)
• Network Security
• Multiple independent connections to Tier 1 Internet access providers (bandwidth is a BGP mix of Internap, Level3 and UUnet)
• Uptime constantly monitored with instant downtime notification
• Hardware & Security

As well as:

• Entire facility on UPS
• 2 layers of diesel generators
• Data is on RAID 10
• Full redundancy for load balancers, application servers, database servers, and file servers
• Software Security and Backups

Plus:

• Latest patches applied to all operating system and application files
• SSL encryption of all billing data (and SSL for all project data on Premium and Plus-level accounts)
• Data backed up every night to centralized backup system, with offsite backups in event of catastrophe