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Freshnet e-Dray
Freshnet e-Dray is a dedicated, centralised, online ordering system for the beers, wines & spirits industry.
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Freshnet Systems | Maintenance & Support

e-DrayFreshnet understand that service in a consumer-driven industry is paramount to success,

and that any breakdown regardless of the source be it a retailer, supplier, or technology provider will have a negative impact on business. Our goal as a technology provider is to supply the tools through best-of-breed-products and services to help minimise any interruptions or problems with order processing and fulfilment.

e-DrayTelephone Support

We understand how important it is to have satisfied customers, and consequently Freshnet is committed to a 24/7/365 system support to address any questions or issues. If you have a problem please  › contact us.

Freshnet Upgrades

We strive to continually improve our product , and Freshnet clients receive system upgrades at no additional charge. Semi-annual releases contain many new features and functions, largely based on input from our customers, which expand and further automate the capabilities of the system.

1st line Telephone Support for Suppliers

Freshnet also offers '1st Line Supplier Support' direct to suppliers, as an optional service, providing direct contact to Freshnet customer support representatives for any questions, re-training, or trouble shooting assistance.
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Freshnet: Placing an order